Surearly
Can I log in and use the app on multiple smartphones at the same time?
Each account can only be logged in on one smartphone at a time.
If you’d like to use another smartphone, please log out from your current device first, then sign in on the new one.
Personal Information
I want to receive reminders to measure my basal body temperature (BBT).
Go to App Settings → Notification Settings and turn on BBT Measurement Reminder to choose your preferred time and days. You can set one reminder per day. You can receive it at the same time every day, or only on specific days of the week.
Notifications & Settings
I want to edit my calendar.
Tap the Edit Calendar button at the bottom right corner of the calendar screen.
Calendar Usage
Can I connect one device to multiple smartphones?
Yes, you can register one Surearly Smart device on multiple smartphones.
However, it can only be connected to one smartphone at a time.
Device Usage
How do I register a test stick?
Before using a test stick for the first time, you’ll need to register it in the app. There are two ways to do this:
1.
Register by scanning the QR code
Test Stick
Can I check the result directly by looking at the line color on the stick?
No, you can’t determine the result accurately just by the color or intensity of the lines on the stick.
Results & Interpretation
The water drop (
) icon isn’t blinking during the test.
The water drop icon indicates that the device is ready to absorb urine. If the icon doesn’t blink, please check the following steps in order: 1. Check if the test stick is inserted correctly.
2.
Check the power status. Turn the device off and on again, and restart the app as well.
Troubleshooting
How should I store the test sticks?
Store the test sticks in a cool, dry place between 2–30 °C (36–86 °F).
•
Avoid direct sunlight and humidity.
Storage & Disposal
